The following Privacy Policy applies to all the web pages that form part of this website. diletto ensures that your privacy is protected throughout your journey around our website. We will ensure that your personal information is kept strictly confidential and is not disclosed to third parties. Moreover, we will only contact you with news of diletto special offers and promotions if you've indicated you would like to receive our newsletter at registration. However, we may release account information when we believe, in good faith, that such release is reasonably necessary to a) comply with law, b) enforce or apply the terms of any of our user agreements, or c) protect the rights, property or safety of diletto, our users, or others. We will collect information only for the following purposes: Delivery Information When you first start shopping with us, we will ask you for your delivery suburb and postal code, to ensure that we are able to deliver to your area and to determine shipping charges. Contacting Customer Service When you contact diletto Customer Service, we may ask for your name, email address or order number so that we are able to help you with any queries you may have, or to reply to you if need be. Newsletter If you've chosen to subscribe to our newsletter, we'll be contacting you on a regular basis to let you know about any promotions or special offers that may be running, or any additions to the website. Site Monitoring We may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the site; the pages that you access while at the site; and the Internet address of the website from which you navigated to our site. This information is used to help us monitor general customer behaviour patterns on the website, analyse trends, and better tailor diletto's offering to your needs and wishes. Competitions If you enter one of our competitions, we may ask for your name, address, and email address so we can administer the competition and notify the winners. Cookies A cookie is a small piece of information stored by your browser (for instance, Internet Explorer or Netscape) on your computer. It can contain your name, the contents of your shopping cart, and your payment information in an encrypted format, which can be recalled when you return to the diletto site to speed up your identification, and therefore your ordering and delivery processes. You can choose to prevent the site from accessing this information by disabling cookies in your browser options. Ordering We take every precaution to protect your payment details. On ordering, where you are asked to enter your card information, that information is encrypted and protected with the best encryption software in the industry - SSL (Secure Socket Layer). (While on an encrypted page, the lock icon at the bottom of browsers such as Internet Explorer, Firefox and Netscape becomes locked.) Furthermore, your payment information is never stored on our servers. diletto.co.za is certified and backed by VCS's Thawte security certificate. Changes to Privacy Policy We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an e-mail. Agreement By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes. | 
